When will payment be taken and how am I charged?
All members that sign up to a recurring plan will be charged on the 25th of the month before your box is due to arrive. You are only ever charged when you are due to receive a box and you will be charged on a recurring basis automatically.
We cannot currently set up direct debits or standing orders. Our payment method is similar to if you were purchasing an item online, but the system we use - MoonClerk - automatically saves your details securely so you don’t have to worry about inputting your card number each time you are due a box.
If you purchase an annual gift membership, you will be debited the full amount at the time of purchase.