I haven't received my gin
Oh no! We're so sorry to hear that you're gin-less. We would advise you to check your emails (as well as the spam filter) to see if you have received your tracking code from Royal Mail. Tracking your order will more times than not provide you with the details of your orders whereabouts. If you haven't received your tracking code or if you have any questions or concerns, please email us on firstname.lastname@example.org - the membership team will be more than happy to investigate further and ensure that you get your gin ASAP. Please note that all boxes paid for on the 24th are included in the first shipment, with ETA in the first week of the month. If you have signed up later or paid later than this date, the box will be delivered later in the month.