What happens if I'm not at home when you deliver my gin?

If you're not at home to receive your delivery, Royal Mail will either leave the box in 'safe place', with a neighbour, or take it back to your local delivery office for collection. They will leave a 'Something for You' card detailing the location of your box. If the box has been taken to your local delivery office, you can use this card to collect it or arrange for it to be redelivered. On the rare occasion that Royal Mail doesn't leave you a card, simply insert your tracking code into Royal Mail's tracker, which will let you know where your box is. If your box is returned to us, please don't worry! Simply drop us an email at help@craftginclub.co.uk, and we will have your box sent back out to you ASAP. If you know you'll be away during delivery week, you can always skip the box by logging in to your account here, or contact us on help@craftginclub.co.uk to delay the box until you're back. 

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